How To Use Facebook Inbox

Monitor all the messages and comments you receive on facebook and instagram.

How to use facebook inbox. Through the page inbox you are able to read and respond to messages that your business receives through messenger or instagram direct as well as comments on your facebook and instagram posts. It s a house shaped tab in the bottom left corner of the screen. This app resembles a white lightning bolt on a blue background. The main portion of this page the center area is where conversations appear. First navigate to the messages inbox from your home page by clicking the messages icon it looks like two overlapping word bubbles on the left menu.

This can help you respond to people quickly strengthen relationships with existing customers and connect with new ones. The inbox tab makes it easy to communicate on behalf of your business and engage with your community. If you aren t logged into facebook messenger enter your phone number and password to continue step 2 tap home. You may have to hover your mouse over the left hand menu to expand it. Your page inbox is a great tool to help you manage these interactions with your customers.

If messenger opens to a conversation first tap the back button in the top left corner of the screen step 3.